1. Can you ship to my country?
We can offer free shipping any order over $80 to all the countries around the world via EMS / DHL ( We recommend EMS even though DHL is faster).
2. How much is the postage to my country?
The postage: $9.99. bluejewelrybox.com will calculate the postage automatically, you will see it at the 'checkout shipping' page in your check process before your payment.
3. How long will it take for the shipping to my country?
Usually, it will take 4 - 7 business days to arrive via EMS/DHL.
4. Are there any extra taxes for the custom?
No, there won't be extra taxes for all the items.
5. How can I track the whole shipping process?
We will send you a tracking number after the shipping of your order; you can track the whole shipping process on the EMS. Or you can contact our online livechat operator for help. For more information, please turn to the Shoppinginfo on our site.
6. How to do a wholesale?
If you want do a wholesale, please contact the sales department customer service center or just email us.
We will get touch with you as soon as we can.
7. Can I change my online order?
Please contact with us within 4 hours after you submitted your order If you want to change it!
8. Is my personal information safe?
Yes, the information provided will ONLY be used for making legal documents related to the transaction and for delivery. It is very safe for your personal information.
9. How secure is the online transaction?
All transactions are made using a SSL connection (128 bytes) provided by VeriSign. The data sent from your browser to bluejewelrybox.com servers is always encrypted. All bluejewelrybox.com servers are certified Hacker Safe and scanned daily by Scan Alert for known vulnerabilities. Additionally bluejewelrybox.com does not store any credit card sensitive information.
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